物流政策

🚚 US Snacks Shipping Policy

At US Snacks by SperoPass, we are committed to delivering your favorite snacks quickly, safely, and affordably.

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📍 Shipping Locations

We currently ship within the continental United States only. We do not ship to Alaska, Hawaii, Puerto Rico, or international addresses at this time.

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⏱ Processing Time

• Orders are processed within 1–3 business days (excluding weekends and holidays).

• A shipping confirmation email with tracking will be sent once your order is shipped.

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📦 Shipping Rates & Methods

• Carriers used: USPS, UPS, or FedEx depending on your location and package size.

• Expedited shipping may be available at checkout (additional charges apply).

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📬 Tracking Your Order

A tracking number will be sent via email or SMS once your order ships. Please allow 24–48 hours for tracking to update.

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⚠ Delivery Delays

We are not responsible for delivery delays caused by:

• Courier disruptions or backlogs

• Weather conditions

• Incorrect or incomplete shipping address

• High-volume periods (e.g. holidays)

If your tracking says “Delivered” but the package is not received, please refer to our Return & Refund Policy for steps to file a claim.

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🛑 Incorrect Shipping Information

Orders shipped to incorrect or incomplete addresses provided by the customer cannot be refunded or reshipped. Please carefully review your address before placing your order.

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📩 Need Help?

For any questions about your order or delivery, please email us at support@speropass.com. We’re here to help!